Spark is Liberty Global’s Innovation program which allows us to collect ideas, on a global scale, to questions that matter to the business (see video link below for more detailed info on how Spark actually works).
I feel that my title as ‘Innovation Network Manager’ doesn’t do justice to the role, but I guess “Employee engager-storyteller-campaign writer-people connector-speaker-trainer-influencer-networker-event planner-speech writer-rewarder-implementation pusher” is a bit of a mouthful and doesn’t fit on a business card (and I’m pretty sure a few of those aren’t even real words).
The truth is, to do this type of role, my skill set needs to be broad. I work in an extremely small team (2 people), versus a very large, international employee base, with corporate offices located in Denver, London and Amsterdam, and our global operations in more than 30 countries (Pan-European and in Latin America). Keeping Spark alive in all locations, generating not only engagement but proving return on investment is a continuous learning process that I thoroughly enjoy.
I run the end to end process of our crowd sourcing campaigns, including getting the right question, text writing, communication plans, campaign execution, evaluation sessions and implementation plans. I set up campaign teams and connect the idea generators to the right, knowledgeable people in the business. I keep the (volunteer) global Spark teams enthusiastic about doing this work along side their full-time jobs.
My work is dynamic and my role is fluid. My contribution to Spark is great and spread throughout the program and globe. Where my role and work stops is often times ‘fuzzy at the edges’ but what I can tell you for certain is that I come to work with a smile every day. I sincerely enjoy showing up to see what we’ve accomplished and to watch Spark grow. It’s an extremely unique experience.